This forum is intended to help community solve each other problems with Mémoires. Mémoires developers are also participating here.
First, make sure you tried searching forums — maybe the problem has been solved, or there's a workaround. If you can't find a solution, we're here to listen to you.
Imagine you call a car repair service and say "My car is not working!". Obviously, they won't be able to help you unless you provide more details. It's the same with software. Don't say "Some feature is not working", tell us what exactly you do and what you expect.
To help us solve your problem, please make sure you include as much information about it as possible. This includes:
Mémoires version
For example, Version 1.2 (43)
Make sure you use the latest one, but still include version number in your post.
You can find this information by opening the program and clicking Mémoires > About Mémoires.
Mac OS X version
For example, Mac OS X 10.5.5, Build 9F33.
You can find this information by clicking > About This Mac. If you click on the version number, you'll see the build number.
Detailed steps to reproduce the problem
(1,2,3... What is the expected output? What do you see instead?)
The fact that nobody answers to your post for a long time probably means that we're trying to reproduce/discover/fix the problem. Please don't make pointless duplicate posts asking about why your request is not getting answered - we do read our forum :)
Also, it's a good manner to help other users with their problems. Thank you for that in advance!